Parts Q&A Category
Buying & Shipping Questions
Shipping time, express, freight and import document questions.
How do I choose the correct excavator door seal?
Choose the correct excavator door seal by matching the cab frame shape, seal cross-section, corner style, channel width, and door serial-range details instead of trimming a universal strip first. JIAJUE usually asks for full-frame photos and measurements because similar excavator cabs often use different molded corners, latch-side thickness, and glass-contact profiles.
What should I check before buying an excavator cab mount?
Before buying an excavator cab mount, match the mount position, rubber height, bolt size, sleeve style, bracket shape, and cab arrangement instead of ordering by machine model alone. JIAJUE checks photos and dimensions together because front, rear, upper, and lower cab mounts can look similar while using different hardness, stud lengths, or metal cups.
How do I identify the correct excavator window latch or windshield latch?
Identify the correct excavator window latch by matching the latch location, hook style, mounting hole spacing, handle shape, handed side, and window frame material before ordering. JIAJUE asks for close photos because upper windshield latches, sliding-side latches, and lower lock catches can look close online but use different hooks, bases, and screw spacing.
How do I identify the correct excavator window seal?
Identify the correct excavator window seal by matching the glass thickness, frame channel width, rubber profile, corner shape, and whether the seal is fixed-window or sliding-window style. JIAJUE normally checks photos and profile measurements together because front, side, rear, and roof glass seals can differ even on the same excavator cab.
How do I choose the correct excavator door hinge?
Choose the correct excavator door hinge by matching the cab side, hinge length, bolt spacing, pin diameter, opening angle, and whether the hinge includes a stop or welded bracket. JIAJUE checks the full door edge and frame together because upper and lower hinges, inside and outside mount styles, and mini excavator door arrangements often differ by serial range.
How do I choose the correct excavator door lock assembly?
Choose the correct excavator door lock assembly by matching cab model, left or right door position, latch shape, striker style, key type, handle linkage, mounting hole spacing, and old lock photos. JIAJUE checks the complete door hardware layout because a lock body may look similar but not match the handle rod, striker plate, or cabin door thickness.
What should I confirm before buying excavator cab glass replacement?
Before buying excavator cab glass replacement, confirm machine model, cab serial version, glass position, shape, tint, hole pattern, thickness, gasket type, and whether the glass is flat or curved. JIAJUE asks for photos and measurements because front, side, roof, rear, and lower-door glass panels can differ by cab version even on the same excavator model.
What should I check before buying an excavator seat replacement?
Before buying an excavator seat replacement, check mounting rail spacing, seat width, suspension type, armrest layout, seat belt mounting, slide adjustment, height range, and whether the old seat has safety switches or heater wiring. JIAJUE confirms these details so the replacement seat bolts in safely and does not interfere with joystick movement.
How do I choose the right excavator mirror replacement?
Choose the right excavator mirror replacement by matching mirror shape, arm length, bracket type, mounting hole spacing, convex or flat glass, left or right side, and cab or counterweight mounting position. JIAJUE checks the bracket together with the mirror because many mirror heads fit the arm but the arm does not fit the excavator body.
How do I choose an excavator hydraulic pump supplier?
Choose a hydraulic pump supplier by matching ability, test evidence, packing standard, warranty support, and whether the seller can confirm the exact pump tag before shipment. JIAJUE treats pump quotes as a fitment-and-risk job, not a price-only job, because the wrong regulator setup, shaft, or port layout can waste far more money than the freight.
OEM vs aftermarket excavator injector: which is better?
Neither is automatically better for every machine. The real decision is whether the injector has the correct code, nozzle spec, test standard, warranty support, and consistent quality for your engine. JIAJUE screens OEM-reference and aftermarket injectors by code match, test result, packing, and supplier traceability instead of price alone.
Why are excavator injector prices different between suppliers?
Injector prices vary because suppliers may quote OEM, genuine, remanufactured, tested aftermarket, or low-cost unknown-source injectors. Price also changes with code revision, nozzle spec, testing, warranty, packaging, stock, and shipping method. JIAJUE helps buyers compare the part number, engine serial number, test standard, and warranty instead of choosing only by the lowest price.
Where can I find the real part number from the original excavator?
Start with the machine serial number, the old part itself, and any stamped or labeled number on the failed component. Google results often mix superseded numbers, assembly-only numbers, and parts from different serial ranges, so the safest source is the original machine record, old label, or a serial-range-specific parts reference before you order.
Do I need my excavator serial number to order parts?
Usually yes. The serial number is the safest way to confirm whether a part changed by production range, engine variant, or attachment option. Ordering only by model name can still lead to the wrong pump, harness, pin, controller, or seal kit, especially on grey-market or mid-run machines.
How long does it take to ship excavator parts from China to the USA?
Typical transit time to the USA depends on stock status, packing size, and shipping method. Small urgent parts can move by courier or air in a few days, while heavier consolidated orders usually need sea freight plus customs and inland delivery time. Buyers should confirm part readiness, destination ZIP code, and shipment method before expecting a firm arrival date.
How long do products take to ship from China?
Shipping time from China depends on cargo size, destination, customs and method. Small excavator parts can often move by express or air freight, while heavy pumps, motors and mixed orders usually need air cargo or sea freight.
Is DHL or FedEx faster from China?
DHL and FedEx speed depends on destination, customs and cargo details. For small urgent spare parts, both can be fast; the better choice should be based on current route, price, pickup time and consignee customs readiness.
